What is the best way to reach customer service?
The best way to reach us is to give us a ring at + 44 (0) 203 735 7569 or email us at firstname.lastname@example.org. We are here Monday to Friday from 9.30am until 4.30pm UK time to answer any and all questions or simply just to chat.
Is your website secure?
What payment methods do you accept?
We accept Visa and Mastercard.
When will my credit card be charged?
Your credit card will be charged as soon as your order is processed.
How can I track my order once it has shipped?
As soon as we ship your order, you will receive an automated email from aden +anais with the tracking details. You can also contact our customer service team at email@example.com or call +44 (0) 203 735 7569 for further information.
What is the advantage of creating an account when checking out?
When you create an account, your information is kept securely on file, speeding up the checkout process for future orders.
The item I want is sold out. How will I know when it is back in stock?
Simply contact our customer service, and we’ll be happy to take down your information so we can be in touch when the item is back in stock. You can reach us Monday through Friday 9:30-4:30 at + 44 (0) 203 735 7569 or email us at firstname.lastname@example.org.
What’s the best way to care for my aden + anais muslin?
Cotton muslin is a soft, breathable fabric that's ideal for your baby's delicate skin. It’s also incredibly easy to care for and gets even softer with each wash—two qualities every parent loves in a fabric. Click here for tips on how to keep your aden + anais muslin items looking fresh and new.
Does aden + anais clothing tend to run large or small?
Our aden + anais clothing line tends to run a bit large. Click here to see our clothing size chart.