FAQs

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The best way to reach us is to give us a ring at + 44 (0) 203 735 7569 or email us at europehelp@adenandanais.com. We are here Monday to Friday from 9.30am until 4.30pm UK time to answer any and all questions or simply just to chat.
Yes, the aden + anais website is a secure shopping environment where information is safeguarded if you are a registered user. For non-registered users, your information is not held beyond the shipping of the order. View our privacy policy for more information.
We accept Visa and Mastercard.
Your credit card will be charged as soon as your order is processed.
As soon as we ship your order, you will receive an automated email from aden +anais with the tracking details. You can also contact our customer service team at europehelp@adenandanais.com or call +44 (0) 203 735 7569 for further information.
When you create an account, your information is kept securely on file, speeding up the checkout process for future orders.
Simply contact our customer service, and we’ll be happy to take down your information so we can be in touch when the item is back in stock. You can reach us Monday through Friday 9:30-4:30 at + 44 (0) 203 735 7569 or email us at europehelp@adenandanais.com.
Cotton muslin is a soft, breathable fabric that's ideal for your baby's delicate skin. It’s also incredibly easy to care for and gets even softer with each wash—two qualities every parent loves in a fabric. Click here for tips on how to keep your aden + anais muslin items looking fresh and new.
Our aden + anais clothing line tends to run a bit large. Click here to see our clothing size chart.
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free shipping

Free ground shipping on all consumer orders over $100
in Australia. For more information,
please visit shipping + returns.